Privacy Policy

Last updated: 28 August 2026

Booolean is a Sydney, Australia software studio. This Privacy Policy explains how we handle personal information when you visit www.booolean.com, contact us, or enquire about our services.

We aim to handle personal information openly and transparently. This policy is written to reflect the Australian Privacy Principles where they apply.

Personal information we collect

Depending on how you interact with us, we may collect:

• your name, work email address, telephone number, organisation, role, and the details you provide in an enquiry;
• correspondence and records of your communications with us;
• information needed to respond to an enquiry, assess a potential engagement, or manage a business relationship; and
• limited technical information generated when you use the Website, such as IP address, browser and device information, pages requested, and security or diagnostic logs.

Please do not send sensitive information through the Website unless we have specifically asked for it and provided an appropriate secure method.

How we collect information

We collect personal information directly from you when you contact us, submit a form, communicate with us, or otherwise choose to provide it. We may also receive information from a person in your organisation, a professional adviser, or a public source where reasonably necessary for our business activities.

Why we use personal information

We may use personal information to:

• respond to enquiries and discuss potential work;
• provide, administer, and improve our services and business relationships;
• maintain Website security, investigate incidents, and prevent misuse;
• meet legal, regulatory, accounting, and record-keeping obligations; and
• send relevant business communications where permitted by law. You can ask us to stop direct marketing at any time.

We do not sell personal information.

Cookies and technical information

The Website may use cookies and similar technologies that are reasonably necessary for functionality, security, session management, and user authentication. You can usually control cookies through your browser settings, but disabling them may affect Website features.

If we introduce optional analytics, advertising, or other non-essential cookies, we will update this policy and provide any notices or choices required by applicable law.

Disclosure of personal information

We may disclose personal information to trusted service providers that help us operate the Website, provide IT, hosting, security, professional, or business services; to advisers and insurers; and to government authorities or other parties where required or permitted by law.

Some service providers may store or process information outside Australia. Where this occurs, we take reasonable steps to ensure information is handled in a manner consistent with applicable privacy requirements. We will provide further information about likely overseas recipients on request where it is practical to do so.

Security and retention

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. No internet transmission or storage system is completely secure, so we cannot guarantee absolute security.

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, to manage our relationship with you, or to meet legal and record-keeping requirements. We then delete or de-identify it where reasonably practicable.

Access, correction, and complaints

You may ask to access or correct personal information we hold about you. You may also make a privacy complaint. Please contact us at hello@booolean.com and include enough information for us to identify your request. We may need to verify your identity before acting on it.

We will investigate privacy complaints and respond within a reasonable time. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner.

Changes to this policy

We may update this policy when our information-handling practices or legal requirements change. The current version will always be published on this page with its last-updated date.

Contact us

For privacy questions, requests, or complaints, contact hello@booolean.com.